Privacy Policy

Last updated April 1, 2024

1. Introduction

This Privacy Notice outlines the practices of PV Rental, LLC (doing business as PVR) ("we," "us," or "our") regarding the collection, storage, utilization, and disclosure ("processing") of your information in conjunction with the usage of our services ("Services"). This includes but is not limited to the circumstances wherein you:

1. Download and utilize our mobile application, PVR, or any other application of ours that is governed by this Privacy Notice.

2. Interact with us through various other channels, encompassing sales, marketing, or event participations.

We encourage you to thoroughly review this Privacy Notice to gain a comprehensive understanding of your privacy rights and the choices available to you. Should you disagree with any aspect of our privacy practices, we advise refraining from utilizing our Services. For any inquiries or concerns regarding this notice, feel free to reach out to us at hunter.karas@pv-rental.com.

2. Summary of Key Points

1. Personal Information Processing: We may process your personal information when you engage with our Services through various means such as visiting, using, or navigating. This processing is contingent upon the nature of your interaction with us and our Services, your selections, and the products and features you utilize. .

2. Sensitive Personal Information: In certain circumstances, and always with either your explicit consent or as per the mandates of applicable laws, we may process sensitive personal information. .

3. Information from Third Parties: Our information pool may also include data obtained from public databases, marketing partners, social media platforms, and other external entities.

4. Information Processing Practices: The purpose behind processing your information encompasses a spectrum of objectives such as providing, enhancing, and managing our Services,

communicating with you, ensuring security and fraud prevention, and adhering to legal requirements. We commit to processing your information solely based on legitimate legal grounds.

5. Sharing of Personal Information: There are specific contexts and with certain entities with whom your personal information may be shared.

6. Information Security: We employ a blend of organizational and technical measures to safeguard your personal information. However, it's important to acknowledge that no method of electronic transmission or storage is infallible. Consequently, while we strive to protect your information, absolute security cannot be assured against potential breaches by hackers, cybercriminals, or other unauthorized entities.

7. Your Privacy Rights: Depending on your geographical location, you may be entitled to certain rights concerning your personal information under the prevailing privacy laws.

8. Exercising Your Rights: To exercise your privacy rights, you may visit our contact page at https://pv-rental.web.app/contact or reach out to us directly.

3. COLLECTION OF INFORMATION

Personal Information You Provide to Us

Summary: We gather personal information that you directly provide to us.

We collect personal information that you willingly offer when engaging with our Services, such as during registration, while expressing interest in our products and Services, participating in activities related to the Services, or in your communications with us.

Details of Personal Information Collected: The personal information we gather is influenced by the nature of your interactions with us and our Services, the choices you make, as well as the products and features you select. This information may encompass:

• Full names
• Contact numbers
• Email addresses
• Usernames
• Passwords
• Debit/Credit card details
• Billing addresses

Handling of Sensitive Information: Subject to your consent or as lawfully allowed, we may process certain sensitive data, including:

Financial details

Payment Data: For transactions, we collect necessary data such as your payment instrument details and security codes. All payment information is securely managed by Stripe. Their privacy policy can be accessed here: Stripe Privacy Policy.

Application Data

• Mobile Device Access: We may ask for access or permission to specific functions on your mobile device, including your device's storage and other features. You can manage our access or permissions in your device's settings.
• Mobile Device Data: We automatically collect data like your mobile device ID, model, manufacturer, operating system, version information, and system configuration information, along with device and application identification numbers, browser type and version, hardware model, ISP or mobile carrier, and IP address. For app users, we may collect mobile network details, mobile device OS/platform, unique device ID, and details about the app features you use.
• Push Notifications: We may request to send push notifications about your account or app features. You can opt-out of these communications by adjusting your device's settings.

This data is crucial for ensuring the security and functionality of our apps, for troubleshooting, and for our internal analytics and reporting.

Please ensure that all personal information you provide is accurate and up to date. Notify us promptly of any changes to your personal information.

Information Automatically Collected

Summary: Certain information, like your IP address and device details, is automatically gathered when you use our Services.

We automatically collect specific information upon your visit, use, or navigation of our Services. This information doesn't explicitly identify you (e.g., it's not your name or contact details) but may include device and usage data, such as IP addresses, browser and device specifics, operating system, language preferences, referring URLs, device names, country, location, and technical

information about your use of our Services. This data is vital for maintaining the security and functionality of our Services and for our internal analytics and reporting.

The automatically collected information encompasses:

• Log and Usage Data: This includes service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, recorded in log files. Depending on your interactions, this may cover your IP address, device details, browser type and settings, activity in the Services (like date/time stamps, pages viewed, searches, and other actions like feature usage), and device event information (such as system activity, error reports, and hardware settings).
• Device Data: We gather information about the device you use to access the Services, which may include details like your IP address (or proxy server), device/application identification numbers, location, browser type, hardware model, ISP or mobile carrier, operating system, and system configuration.

Information Collected from Other Sources

Summary: We might obtain limited data from public databases, marketing partners, and other external sources.

To improve the relevance of our marketing, offers, and services to you, and to update our records, we may gather information about you from external sources like public databases, joint marketing partners, affiliate programs, data providers, and other third parties. This information might include postal addresses, job titles, email addresses, phone numbers, user behavior data, IP addresses, social media profiles and URLs, and tailored profiles, used for targeted advertising and event promotion.

4. INFORMATION PROCESSING PRACTICES

Summary: Our processing of your information is aimed at delivering, enhancing, and managing our Services, ensuring communication with you, maintaining security and fraud prevention, and adhering to legal requirements. Your consent may also pave the way for additional processing activities.

We engage in the processing of your personal information for various purposes, shaped by the nature of your interaction with our Services. These purposes include:

• Account Management: We process your information to facilitate account creation, authentication, and maintenance. This enables you to set up, access, and maintain the operational status of your account.
• Service Provision: We process your information to deliver and ensure the smooth delivery of the requested services to you.
• Administrative Communication: We process your information for the conveyance of essential service-related details, updates on our terms, policies, and other pertinent information..
• Feedback Solicitation: Your information may be processed when it's necessary to seek your feedback or to engage with you regarding your usage of our Services.
• Service Enhancement and Marketing: We believe in continuous improvement. Hence, we may process your information to discern usage patterns, gauge our promotional campaign's effectiveness, and enhance our Services, products, marketing strategies, and your overall experience.
• Trend Analysis: Understanding how our Services are utilized is crucial. To this end, we process information about your interaction with our Services to identify trends and make informed improvements.
• Legal Compliance and Rights Protection: Processing your information is sometimes a legal mandate. We do this to comply with legal requirements, respond to legal inquiries, and protect, exercise, or defend our legal rights.

5. DISCLOSURE OF PERSONAL INFORMATION

Summary: Your personal information may be shared in specific circumstances as detailed in this section or with the third parties listed below.

Circumstances under which we may share your personal information include:

• Business Transfers: In events such as mergers, asset sales, financings, or acquisitions of part or all of our business by another company, your information may be shared or transferred.
• Usage of Google Analytics: For tracking and analyzing the usage of our Services, we may share your information with Google Analytics. If you prefer not to be tracked by Google Analytics across our Services, you can opt-out at https://tools.google.com/dlpage/gaoptout. For more information on Google's privacy practices, visit the Google Privacy & Terms page.
• Engagement with Business Partners: We may share your information with our business partners to present you with specific products, services, or promotions.

6. Retention of Personal Information

Summary: We retain your information as long as necessary to fulfill the objectives outlined in this privacy notice, unless the law dictates a longer retention period.

We hold onto your personal information only for the duration required to serve the purposes mentioned in this privacy notice, unless a more extended retention period is mandated or allowed by law (such as for tax, accounting, or other legal reasons). No provision within this notice will necessitate retaining your personal information for more than twelve (12) months following the termination of the user's account.

7. Information Security Measures

Summary: We are committed to safeguarding your personal information with a blend of organizational and technical measures.

We have established suitable and robust technical and organizational measures to protect the security of the personal information we process. However, it's important to recognize that no method of electronic transmission over the Internet or information storage technology can be considered entirely secure. Consequently, while we strive to protect your personal information, we cannot assure or guarantee complete security against potential breaches by hackers, cybercriminals, or other unauthorized parties. Please be mindful that the transmission of personal information to and from our Services is at your risk. We advise accessing our Services only within a secure environment.

8. Your Privacy Rights

Summary: You have the right to review, modify, or delete your account at any time.

Withdrawal of Consent: If our processing of your personal information is based on your consent, which may be explicit or implied depending on applicable law, you have the liberty to withdraw this consent at any time. Withdrawal can be made by reaching out to us using the contact information in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. Note that withdrawal of consent will not impact the legality of processing prior to the withdrawal and, when allowed by law, will not affect the processing of your personal information based on lawful processing grounds other than consent.

Opting Out of Marketing and Promotions: You can opt out of receiving marketing and promotional communications anytime by clicking the unsubscribe link in the emails we send or by contacting us as detailed in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. Following this, you will be excluded from our marketing communications. Nonetheless, we might still need to communicate with you for non-marketing reasons, such as for account administration, service-related messages, service requests, or other purposes not related to marketing.

Account Information Management:

Should you wish to review, modify, or delete your account information, you can:

• Contact us using the provided contact information. Upon your request to delete your account, we will deactivate or erase your account and data from our active databases. Nevertheless, we may retain certain information to prevent fraud, troubleshoot issues, conduct investigations, enforce our legal terms, or comply with legal requirements.

For inquiries or comments about your privacy rights, feel free to email us at hunter.karas@pv-rental.com.

9. Do-Not-Track (DNT) Feature Considerations

Summary: The application of Do-Not-Track ("DNT") signals in web browsers, certain mobile operating systems, and mobile applications is acknowledged, yet not currently operational within our system.

Many web browsers, along with some mobile operating systems and mobile applications, incorporate a Do-Not-Track ("DNT") feature or setting, enabling you to express a preference not to have information about your online browsing activities monitored or collected. Presently, there is no comprehensive technology standard for recognizing and implementing DNT signals. Consequently, our systems do not recognize or respond to DNT signals or any similar mechanism that automatically conveys your choice not to be tracked online. Should a standard for online tracking emerge that necessitates our adherence, we pledge to keep you informed about how we adhere to that standard through an updated version of this privacy notice.

10. Privacy Rights Specific to United States Residents

Summary: Residents of select states, including California, Colorado, Connecticut, Utah, and Virginia, have specific rights pertaining to their personal information.

Details of Personal Information Collected:

Over the past twelve (12) months, we have collected personal information across the following categories:

A. Identifiers: This includes contact details like real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name. (Collected: YES)

B. Personal Information (as defined in the California Customer Records statute): Details such as name, contact information, education, employment, employment history, and financial information. (Collected: YES)

C. Protected Classification Characteristics (under state or federal law): Characteristics like gender and date of birth. (Collected: NO)

D. Commercial Information: Transaction information, purchase history, financial details, and payment information. (Collected: YES)

E. Biometric Information: Data such as fingerprints and voiceprints. (Collected: NO)

F. Internet or Similar Network Activity: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements. (Collected: NO)

G. Geolocation Data: Physical location or movements of the device. (Collected: NO)

H. Sensory Data: Audio, electronic, visual, thermal, olfactory, or similar information. (Collected: NO)

I. Professional or Employment-Related Information: Business contact details for providing our Services at a business level, job title, work history, and professional qualifications if applying for a job with us. (Collected: NO)

J. Education Information: Records and directory information. (Collected: NO)

K. Inferences Drawn from Other Personal Information: Profiles reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. (Collected: NO)

L. Sensitive Personal Information: Account login information and debit/credit card numbers. (Collected: YES)

Retention and Utilization of Personal Information:

We retain and use the collected personal information as needed for providing our Services, or as specified:

• Categories A, B, D, L: Retained as long as the user maintains an account with us.
• Category L information may be used or disclosed to a service provider for additional specified purposes. You hold the right to limit the use or disclosure of your sensitive personal information.

Additional Collection of Personal Information:

We may also collect other personal information beyond these categories during your interaction with us in person, online, or via phone or mail, in scenarios such as:

• Receiving assistance via our customer support channels.
• Participation in customer surveys or contests.
• Facilitation of our Services delivery and responding to your inquiries.

Usage and Sharing of Personal Information:

Refer to the section "HOW DO WE PROCESS YOUR INFORMATION?" for details on how we use your personal information.

Refer to the section "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" for details on how we share your personal information.

We may use your personal information for our internal business purposes, such as undertaking internal research for technological development. This is not considered to be "selling" your personal information.

We affirm that we have not disclosed, sold, or shared any personal information with third parties for business or commercial purposes in the preceding twelve (12) months. We also commit not to sell or share personal information of website visitors, users, and other consumers in the future.

California Residents

"Shine The Light" Law:

Pursuant to California Civil Code Section 1798.83, residents of California have the privilege to request, once annually and free of charge, details about the categories of personal information (if any) that were disclosed to third parties for direct marketing purposes within the preceding calendar year. This includes the names and addresses of those third parties. California residents desiring to make such a request should submit it in writing using the contact details provided below.

Rights of Minors:

Individuals under 18 years of age residing in California who have registered accounts with the Services can request the removal of unwanted public data they have posted. To initiate this process, please get in touch using the provided contact information, include the email associated with your account, and state your residency in California. We will ensure the data isn't publicly visible on the Services, though it may not be entirely erased from our systems (e.g., backups).

CCPA Privacy Notice:

This segment is exclusively for California residents, adhering to the California Consumer Privacy Act (CCPA). A "resident," as defined in the California Code of Regulations, encompasses:

1. Individuals in California for reasons other than temporary or transitory.

2. Individuals domiciled in California who are outside the state temporarily.

Others are regarded as "non-residents."

Rights under CCPA:

• Right to Request Deletion: You can seek the deletion of your personal data. Upon your request, we'll delete your personal information, subject to certain legal exceptions.
• Right to Be Informed: You have the right to know details about our data collection and use practices, including the categories and specifics of the personal data we collect, the purposes, and with whom we share or sell it.
• Right to Non-Discrimination: Exercising your privacy rights will not lead to discriminatory treatment.
• Right to Limit Use and Disclosure of Sensitive Personal Information: If we collect sensitive personal information (e.g., social security, financial account details, biometric data, etc.), you have the right to limit its use to those necessary to perform the Services.

Verification Process:

Upon receiving your request, we'll undertake a verification process to ensure the request is genuine. This might involve matching the information you provide with our records or reaching out via previously provided communication methods. We aim to minimize additional information requests and will promptly delete any such information post-verification.

Other Privacy Rights:

• You can object to our processing of your personal data, request data correction, or restrict processing.
• You can appoint an authorized agent for CCPA requests, provided valid authorization proof is submitted.
• You have the right to opt out from the future sale or sharing of your personal data to third parties. Opt-out requests will be acted upon promptly, within a maximum of fifteen (15) days from receipt.

To exercise these rights or if you have data handling concerns, please contact us via the details below or visit https://pv-rental.web.app/contact. We welcome your feedback and inquiries.

Colorado Residents

This section is specifically for residents of Colorado, in accordance with the Colorado Privacy Act (CPA). You are entitled to the following rights under the CPA, although these rights are subject to certain conditions and limitations as allowed by law:

• Right to Be Informed: You have the right to know whether your personal data is being processed by us.
• Right to Access: You can request access to your personal data held by us.
• Right to Correction: You have the right to correct any inaccuracies in your personal data.
• Right to Deletion: You can ask for your personal data to be deleted from our records.
• Right to Data Portability: You have the right to receive a copy of your personal data that you've previously provided to us.
• Right to Opt-Out: You can opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in significant decision-making processes.

To exercise any of the above rights, please send your request to hunter.karas@pv-rental.com or visit https://pv-rental.web.app/contact.

In the event we deny your request, and you wish to challenge our decision, you have the right to appeal. You can lodge your appeal by contacting us at hunter.karas@pv-rental.com. We will respond to your appeal by notifying you of the action taken or not taken, along with a detailed explanation of our reasons, within forty-five (45) days from receiving the appeal.

Connecticut Residents

This section is tailored for residents of Connecticut, in compliance with the Connecticut Data Privacy Act (CTDPA). As a resident, you are endowed with specific rights under the CTDPA, although it's important to note that these rights are not without limitations and, in certain circumstances, your request might be declined in accordance with the law:

• Right to Be Informed: You have the right to know if your personal data is being processed.
• Right to Access: You are entitled to access your personal data in our possession.
• Right to Correction: You can rectify any inaccuracies present in your personal data.
• Right to Deletion: You have the right to seek the deletion of your personal data from our records.
• Right to Data Portability: You are entitled to obtain a copy of your personal data that you've previously supplied to us.
• Right to Opt-Out: You can opt out of the processing of your personal data when it's utilized for targeted advertising, the sale of personal data, or profiling in significant decision-making processes.

To action any of the rights mentioned above, please direct your request to hunter.karas@pv-rental.com or through https://pv-rental.web.app/contact.

Should we decide not to fulfill your request, and you desire to challenge our decision, you have the option to appeal. Please forward your appeal to hunter.karas@pv-rental.com. Within sixty (60) days from the reception of the appeal, we will respond in writing, detailing the measures taken or not taken in response to your appeal, including a comprehensive justification of our decisions.

Utah Residents

This section is specifically designed for residents of Utah, in alignment with the Utah Consumer Privacy Act (UCPA). As a Utah resident, you are granted certain rights under the UCPA. Please note that these rights are not unconditional, and there may be scenarios where we are legally permitted to decline your request. Your rights include:

• Right to Be Informed: You have the right to ascertain if your personal data is being processed by us.
• Right to Access: You are entitled to gain access to your personal data held by us.
• Right to Deletion: You can request the deletion of your personal data from our systems.
• Right to Data Portability: You have the right to obtain a copy of your personal data that you have previously provided to us.
• Right to Opt-Out: You can opt out of the processing of your personal data for purposes like targeted advertising or the sale of personal data.

To exercise any of these rights, please forward your request to hunter.karas@pv-rental.com or visit our contact page at https://pv-rental.web.app/contact.

Virginia Residents

In accordance with the Virginia Consumer Data Protection Act (VCDPA):

The term "Consumer" is defined as a natural individual who is a resident of the Commonwealth, acting solely within the scope of personal or household contexts. It excludes individuals acting in a commercial or employment capacity.

"Personal Data" refers to information that can be associated with or could reasonably be linked to an identifiable natural person. It does not encompass de-identified data or information available publicly.

"Sale of Personal Data" denotes the transaction of personal data in exchange for monetary compensation.

If you fall under the definition of "consumer" as per the VCDPA, we are obligated to respect certain rights and adhere to specific obligations concerning your personal data.

Your Rights Regarding Personal Data:

• Right to Be Informed: You have the right to know if your personal data is being processed.
• Right to Access: You are entitled to access your personal data that we hold.
• Right to Correction: You can rectify inaccuracies in your personal data.
• Right to Deletion: You have the right to request the erasure of your personal data.
• Right to Data Portability: You can obtain a copy of your personal data that you have previously provided.
• Right to Opt-Out: You have the option to opt out of the processing of your personal data for targeted advertising, sale of personal data, or profiling in significant decision-making processes.

To Exercise Your Rights:

To exercise any of the aforementioned rights, you may reach out to us via email at hunter.karas@pv-rental.com or visit https://pv-rental.web.app/contact.

If utilizing an authorized agent to act on your behalf, we may deny requests where the agent fails to provide valid proof of authorized representation.

Verification Process:

We may require you to furnish additional information, reasonably necessary, to confirm your identity and the authenticity of the request. This also applies if the request is made through an authorized agent.

Upon receipt of your request, we commit to respond promptly and in any case, within forty-five (45) days. This period may be extended once by an additional forty-five (45) days if needed, in which case we will inform you of the extension and the reasons for it within the initial response period.

Right to Appeal:

Should we decide not to fulfill your request, we will explain our reasoning. If you disagree with our decision, you have the right to appeal by contacting us at hunter.karas@pv-rental.com. Within sixty (60) days of receiving your appeal, we will communicate our final stance in writing, detailing our actions or inactions and the rationale behind them. Should your appeal be rejected, you retain the option to file a complaint with the Attorney General.

11. NOTICE AMENDMENTS

Summary: We regularly revise this notice to ensure compliance with applicable legal standards.

This privacy notice is subject to amendments over time. The modified version will be signified by an updated "Revised" date, and the changes will become effective as soon as the revised notice is made available. In the event of significant modifications, we will inform you either by prominently displaying a notice regarding the changes or by directly sending you a notification. We recommend regularly reviewing this privacy notice to stay informed about the measures we take to safeguard your information.

12. ACCESSING, UPDATING, OR DELETING YOUR PERSONAL DATA

Depending on the laws in your jurisdiction, you may be entitled to certain rights concerning the personal information we hold about you. These rights can include requesting access to, modifying, or erasing your personal data. To review, update, or delete your personal information, please initiate the process by visiting: https://pv-rental.web.app/contact.

13. CHANGES TO PRIVACY POLICY

We reserve the right to modify or amend this Privacy Policy at our sole discretion. Whenever changes are made, we will make the updated Privacy Policy available through the application and revise the 'Last Updated' date at the top of this Policy. A prominent notice will also be provided within the application. Your continued use of the application after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to the updated Privacy Policy, you must cease using the application immediately.

14. DATA BREACH PROTOCOL

In the event of a data breach, we are committed to promptly notifying affected individuals and relevant authorities, in accordance with applicable laws and regulations. Our response team will immediately investigate the breach, assess the potential impact, and implement measures to secure data and prevent future occurrences. We will provide clear instructions to affected users on steps they can take to protect their information. Continuous updates and support will be provided throughout the resolution process. Our commitment to data security is paramount, and we will take all necessary actions to uphold the trust of our users.

15. USE OF THIRD-PARTY SERVICES

Our application utilizes various third-party services to enhance its functionality and user experience. These services may include, but are not limited to, error reporting tools, analytics platforms, payment processing systems, and others deemed necessary for operational efficiency. We engage with these third-party providers under strict privacy terms, ensuring they adhere to our privacy standards and applicable legal requirements. Only essential data is shared to facilitate the specific services offered, with a steadfast commitment to maintaining the security and privacy of your personal information.

16. CONTACTING US REGARDING THIS NOTICE

If you have any inquiries or feedback about this notice, please feel free to contact us. You can reach us via email at hunter.karas@pv-rental.com or by mail at: